Terms of Service

Effective Date: July 5th, 2026

Welcome to akvape-au.com.

These Terms of Service describe the rules and conditions that apply when you access or use our website, browse our products, or place an order through our online store.

By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. About Our Website

akvape-au.com is an independently operated online store providing home decoration products and decorative accessories.

We are committed to offering customers a reliable shopping experience through clear product information, secure ordering processes, and responsive customer support.

2. Use of Our Website

By using our website, you agree that you will:

• Provide accurate and complete information when placing an order;

• Use the website only for lawful purposes;

• Not attempt to interfere with website security, functionality, or operation;

• Not misuse website content, services, or customer information.

We reserve the right to restrict or refuse access to our website if we believe there is misuse or activity that may affect our services or other customers.

3. Product Information

We make every effort to ensure that product descriptions, images, prices, and availability information displayed on our website are accurate.

However, due to differences in screen settings, lighting conditions, or manufacturing processes, the actual appearance of products may vary slightly from images shown online.

We reserve the right to update product information, correct errors, or change availability without prior notice.

4. Orders and Payments

When you place an order through our website, you agree to provide accurate order and payment information.

After receiving your order, we will process and prepare your purchase according to our order procedures.

We reserve the right to refuse or cancel orders in situations including:

• Incorrect pricing or product information caused by technical errors;

• Suspected fraudulent transactions;

• Product availability issues;

• Incorrect customer information.

If an order is cancelled after payment has been received, any eligible refund will be processed through the original payment method.

5. Pricing and Payments

All prices displayed on our website are shown in the applicable currency and are subject to change when necessary.

Customers are responsible for reviewing the final order details, including:

• Product information;

• Quantity;

• Shipping address;

• Total payment amount.

Payment must be completed successfully before an order can be processed.

6. Shipping and Delivery

We provide shipping services according to our Shipping Policy.

Delivery times are estimated and may vary due to factors outside of our control, including transportation delays, weather conditions, public holidays, or local delivery procedures.

For detailed information about shipping methods, costs, and delivery times, please refer to our Shipping Policy.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Refund & Return Policy.

Customers must contact our support team within the specified timeframe and follow the required process before returning any products.

Please review our Refund & Return Policy for complete details.

8. Privacy and Personal Information

We respect customer privacy and handle personal information according to our Privacy Policy.

By using our website, you acknowledge that your information may be collected and processed for purposes including order fulfillment, customer support, payment processing, and website improvement.

We do not sell or misuse customer personal information.

9. Intellectual Property

All content displayed on our website, including but not limited to:

• Product images;

• Text content;

• Website design;

• Logos;

• Graphics;

is owned by or licensed to akvape-au.com and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

10. Limitation of Liability

We strive to provide accurate information and reliable services. However, we are not responsible for losses or delays caused by circumstances beyond our reasonable control.

We are not liable for damages resulting from:

• Improper use of products;

• Incorrect information provided by customers;

• Website interruptions caused by technical issues;

• Events beyond our reasonable control.

Our responsibility will be limited to the extent permitted by applicable laws.

11. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date. Customers are encouraged to review these terms periodically.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Owner & Operator:
Guo Yuan

Email:

Business Address:
Room 713, Yubang International Plaza, Tianxin District, Changsha City, Hunan Province, China

Website:
akvape-au.com

Thank you for choosing akvape-au.com.

We appreciate your trust and are committed to providing a safe, transparent, and enjoyable online shopping experience.